If a user loses their device or needs to access their wallet on a new device, they can recover it using their backup.
Recovery Process
The recovery process requires:
- The backup method that was originally used
- The authentication credentials (password, passkey, or cloud storage access)
Recovery Methods
Password Recovery
If the wallet was backed up with a password:
Passkey Recovery
If the wallet was backed up with a passkey:
Google Drive Recovery
If the wallet was backed up to Google Drive:
iCloud Recovery (iOS only)
If the wallet was backed up to iCloud:
Firebase Auth Recovery
If the wallet was backed up with Firebase Auth:
Checking Recovery Status
Before attempting recovery, you can check if a wallet is recoverable:
Check Password Recovery Availability
If you want to specifically check if password recovery is available:
If a user forgets their password and has no other backup method configured, there is no way to recover the wallet. Always recommend users set up multiple backup methods.
Related Documentation