Learn about Portal Errors

Portal Errors

Errors are broken down into 4 numeric ranges, each representing different issues

  1. MPC Errors, code range 1xx.

  2. Network Errors, code range 2xx.

  3. General Errors, code range 3xx.

  4. Encryption Errors, code range 4xx.

  5. Portal Connect Errors, code range 5xx.

Common Error Handling

While each error code is accompanied with advice about how to resolve the issue, in any case that the issue cannot be resolved please be sure to:

  1. Contact Portal support.

  2. Check our status page to see if Portal is having an outage or retry the request.

  3. Check to see if your cipher text has been correctly passed in and/or not been modified.

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