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  • Introduction
  • GETTING STARTED
    • SDK Quick Start
    • API Quick Start
  • Guides
    • Web
      • Create a wallet
      • Send tokens
      • Sign a transaction
      • Simulate a transaction
      • Back up a wallet
      • Recover a wallet
      • Cross-device sessions
      • Manage wallet lifecycle states
      • Web authentication methods
      • Perform swaps
      • Add custom signature hooks
      • MPC progress callbacks
      • Portal API methods
      • Configure a custom subdomain
      • Eject a wallet
      • Using the EIP-1193 Provider
      • Legacy documentation
        • Back up a wallet
          • Backup Options
        • Recover a wallet
    • iOS
      • Create a wallet
      • Send tokens
      • Sign a transaction
      • Simulate a transaction
      • Back up a wallet
      • Recover a wallet
      • Cross-device sessions
      • Manage wallet lifecycle states
      • Connect with WalletConnect
      • Build a WebView
      • Perform swaps
      • Add custom signature hooks
      • MPC progress callbacks
      • Portal API methods
      • Manage ERC20 tokens
      • Eject a wallet
      • Legacy documentation
        • Back up a wallet
          • Backup Options
          • Passkey + Enclave Storage
        • Recover a wallet
      • Troubleshooting Tips
      • Feature Flags
    • Android
      • Create a wallet
      • Send tokens
      • Sign a transaction
      • Simulate a transaction
      • Back up a wallet
      • Recover a wallet
      • Cross-device sessions
      • Manage wallet lifecycle states
      • Connect with WalletConnect
      • Build a WebView
      • Perform swaps
      • Add custom signature hooks
      • MPC progress callbacks
      • Portal API methods
      • Eject a wallet
      • Legacy documentation
        • Back up a wallet
          • Backup Options
        • Recover a wallet
    • React Native
      • Create a wallet
      • Send tokens
      • Sign a transaction
      • Simulate a transaction
      • Back up a wallet
      • Recover a wallet
      • Cross-device sessions
      • Manage wallet lifecycle states
      • Connect with WalletConnect
      • Build a WebView
      • Perform swaps
      • Add custom signature hooks
      • MPC progress callbacks
      • Portal API methods
      • Eject a wallet
      • Legacy documentation
        • Back up a wallet
          • Backup Options
        • Recover a wallet
    • Enclave MPC API
      • Create a client
      • Create a wallet
      • Send tokens
      • Sign Ethereum transactions
      • Sign Solana transactions
      • Sign Tron transactions
      • Sign Stellar Transaction
      • Concurrent Transactions
      • Back up a wallet
      • Eject a wallet
  • Reference
    • iOS
      • createWallet
      • backupWallet
      • recoverWallet
      • ejectPrivateKeys
      • registerBackupMethod
      • setGDriveConfiguration
      • setPasskeyConfiguration
      • setPasskeyAuthenticationAnchor
      • setPassword
      • availableRecoveryMethods
      • doesWalletExist
      • isWalletBackedUp
      • isWalletOnDevice
      • isWalletRecoverable
      • getBalances
      • getAssets
      • getNftAssets
      • getTransactions
      • sendSol
      • evaluateTransaction
      • buildEip155Transaction
      • buildSolanaTransaction
      • getWalletCapabilities
    • Android
      • Reference Documentation
    • React Native
      • @portal-hq/core
      • Storage adapters
        • Cloud storage
          • @portal-hq/gdrive-storage
          • @portal-hq/icloud-storage
        • Mobile storage
          • @portal-hq/keychain
          • @portal-hq/mobile-key-values
    • Enclave MPC API
      • V1 endpoints
    • Client API
      • V3 endpoints
      • V1 endpoints
    • Custodian API
      • V3 endpoints
      • V1 endpoints
    • Swaps API
      • V3 endpoints
      • V1 endpoints
  • Resources
    • Flutter
      • iOS
      • Android
    • Error codes
      • Overview
      • MPC errors
      • Network errors
      • General errors
      • Encryption errors
      • Portal Connect errors
    • Portal's MPC architecture
    • Authentication and API Keys
    • Self-Managed Backups
    • Alert Webhooks
    • Wallet lifecycle
    • Backup options
      • Password/PIN
      • GDrive
      • iCloud
      • Passkey + Enclave
    • WalletConnect metadata
    • Advanced security scanning
    • Account abstraction
    • Security firewall
    • Eject
    • Security
    • Blockchain support
    • Chain ID formatting
    • Testnet faucets
    • Going to Production
    • Rate Limits
    • Multi-backup migration guide
    • Multi-wallet migration guides
      • Migrating from Android SDK v3.x.x to v4.x.x
      • Migrating from iOS SDK v3.0.x to v3.2.x
  • Support
    • Changelog
      • Android
      • iOS
      • React Native
      • Web
      • Past Releases
        • 2024 Releases
        • 2023 Releases
    • Celo Hackathon Hub
    • Glossary
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On this page
  • Portal Errors
  • Common Error Handling

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  1. Resources
  2. Error codes

Overview

Learn about Portal Errors

PreviousError codesNextMPC errors

Last updated 11 months ago

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Portal Errors

Errors are broken down into 4 numeric ranges, each representing different issues

  1. , code range 1xx.

  2. , code range 2xx.

  3. , code range 3xx.

  4. , code range 4xx.

  5. , code range 5xx.

Common Error Handling

While each error code is accompanied with advice about how to resolve the issue, in any case that the issue cannot be resolved please be sure to:

  1. Contact Portal support.

  2. Check our status page to see if Portal is having an outage or retry the request.

  3. Check to see if your cipher text has been correctly passed in and/or not been modified.

MPC Errors
Network Errors
General Errors
Encryption Errors
Portal Connect Errors